FAQ
Frequently asked questions. Not related to specific issues with specific products. Such questions are answered on the specific download/guide pages for each product. This FAQ post contains answers to all general questions.
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where do i start... i know reviews can be faked, or written poorly but you MUST read this one. I have written multiple reviews on battlelog.co employees (live chat support agents) and chris has by far been the best, most outgoing, helpful, understanding, kind, heartfelt, and heartwarming one yet. He is thoughtful, smart, and quick to respond. He knows what he's doing. He doesn't waste your time, and he makes you feel like a friend. Everytime I come to battlelog for support now, I ask for Chris. I truly don't think there is a better support agent in this place, nay, in this world. He will always do everything in his power to make sure you are satisfied, happy, and best of all, calm. Please always treat him (and everyone you meet) with respect. Please be kind, and honest. FINALLY GET THIS MAN A RAISE OR A BONUS. He has spent LITERALLY countless hours helping me. If it wasn't for Chris I'd have given up on hacking all together... (which would suck because i love it). Anyway, thank you for reading, just know battlelog is the place to be, and chris is the man to be here with (; -Josiah Mueller, US -
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By itsyaboylu55 · Posted
mel helped me today with my request was very helpful in getting me situated -
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i had jp today help me with my issues after update after all we did worked np JP your the g.o.a.t thnx again to JP and battlelog for the support -
By Silvacarry · Posted
⭐⭐⭐⭐⭐ I had a great experience with Roy today! He was very helpful, professional, and patient throughout the whole process. He answered my questions clearly and made sure everything was handled smoothly. I really appreciate the time and effort Roy put into helping me. Excellent support and definitely a 5-star experience! ❤️ Thank you, Roy! -
A huge thank you to Roy for helping me out with everything. I truly appreciate all the effort and help you’ve given me. It really means a lot to me, and I won’t forget it. Thank you so much, I really appreciate it! 🙏🏻👏🏻 -
By Luis Oliveira · Posted
I must give a huge thanks to Roy (and also Lovely) because if I could pick one thing about this website, I would say about the amazing support Ive got. They didnt let me down (I know nothing about it). You guys are spetecular!! Great job -
Ethel is very patient and assist From start to finished to assist me to get the cheat going. 5 stars service -
By Bigbenster · Posted
This Goes out to Ben and Lovely and Angel 17/10 service. I love these guys(and gals) excellent customer service because of them alone, I will be a recurring customer. They get it right the first time and are so knowledgeable about every single thing I had brought up and never let me down they reply quick nothing more i could have asked from them -
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By wylliamcho · Posted
i spend like 1 hour to the support and this guys pass all the time with me to search the issue and they never yell at me and i swear they can im legit so bad with techno so yes i put 5 stars on 5 really appreciate love yalll⭐⭐⭐⭐⭐ -
support agent HARV Very quick, smart, helpful responses. Guidefull, made sure i checked status' before i bought (40+$ order) and good thing he checked for me and recomended it, because the items we're updating. Super nice, understandable, and helpful.
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I had a issue with my cheat for fnite but I was able to recieve help from Chris and all though we weren't able to fix the issue I was able to recieve a refund and was kindly helped by (CHRIS) <3 -
By dfunkgames · Posted
I had an absolutely amazing experience! Ethel was incredibly helpful, kind, professional, and attentive throughout the entire process. They went above and beyond to make sure everything was handled smoothly and that I was completely satisfied. Their communication was excellent, and you can genuinely tell that they care about providing a great experience. -
By Cyberghostnn · Posted
I had a great experience with customer support today. Ethel was extremely helpful, friendly, and patient throughout the entire process. He answered my questions clearly and made sure I had everything I needed before ending the chat. Excellent customer service and definitely deserving of a 5-star review. Thank you, Ethel! -
By FuzzyB3463 · Posted
The agent that helped me out was a person named Ethel. They were very quick with responses and getting the things that I needed. They responded instantly and patiently waited for me even when I took a while. I was able to resolve the issues I had very quickly thanks to them -
By VaultTecRep · Posted
Been Troubleshooting with Ben and Chris for a few days now , although we haven't gotten the product to work as intended their customer service has been top tier. They've both been very resourceful and even sent a report directly to the Devs to see if they can come up the a solution once in for all while also offering compensation. Looking forward to see what the resolution of the issue soon. -
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By kaibmasterwork · Posted
Support (Harv) service is very good overall, but when an issue requires contacting an DEV, the response can be a little slow,However, the issue was resolved very well, and I’m impressed with the outcome. -
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10/10 experience with Ben. Great guy super helpful and if you get him as support your problems will definitely be solved. -
Thank you, John, for all the time, patience, and effort you have put into helping me. I really appreciate you taking the time to assist me and explain everything along the way. Even when things were not working properly, you stayed patient and continued trying to help me. Your support and willingness to assist mean a lot to me. I just wanted to say a big thank you for everything you have done. I truly appreciate your time, patience, and help. Thank you again, John! ❤️🙏
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By kaibmasterwork · Posted
I also work in customer service, but I want to say that the service was exceptionally impressive. Thank you very much! Support name (Mel). ❤️
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