FAQ
Frequently asked questions. Not related to specific issues with specific products. Such questions are answered on the specific download/guide pages for each product. This FAQ post contains answers to all general questions.
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Posts
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By Mickyvick7 · Posted
Ethel helped me fix an issue with my program, and I was able to open it again. Thank you so much! -
By evil statue · Posted
very kind and helpful, she helped me step by step to get this working, very good at her job would recommend asking for her -
Angel is the best for the problems giving all potential for solution -
By Shawnhenry · Posted
Rose and angel has great customer service and she literally help me so fast no long wait the support here is amazing -
i want to thank Rose for the best customer support service i've ever had, thank you battlelog. -
Honestly answered all my questions in a fast and friendly manner 😄 Love this company 5 stars all the way -
By luhfolks420 · Posted
⭐⭐⭐⭐⭐ Ethel was absolutely amazing! She was patient, friendly, and walked me through everything step by step until everything was working properly. She made the whole process really easy and was there to make sure everything loaded correctly and worked in-game. What really stood out was how helpful and positive she was the entire time. Even when I had questions, she was quick to respond and made sure I understood what I was doing before moving forward. You can tell she genuinely cares about helping customers. Huge thanks to Ethel for the great support and for making the experience so smooth. Definitely 5 stars from me! ❤️ -
Recently had some issues with a valo loader, spent a while trying to fix it and eventually went with a different loader, worked greeat then pc had some issues, Harv on their support team was with me the whole time to fix it and get me back on valorant. Once again excellent support and dev team that backs up their work with excellent customer service. -
yo this dude is amazing! fast response and really good patiance! went through my whole pc and solved the issue i had. easly better than Chat GPT.! Recommend him strongly -
By PoopSmurf911 · Posted
I was having trouble with my menu and Ethel in the chat was super helpful! -
Ethel and Lovely are your best agents. They helped me and calmed my nerves professionally when I wasn't getting anywhere. But in the end, they got the job done, and I'm looking forward to using your products. A special and huge thank you to each and every one of you. -
By dark_killerQc · Posted
i got some issue so i ask for some help and chris help me the best he could so i can be abble to launch my software he is the best -
I had a great experience with Battlelog, especially thanks to Rose from the customer support team. She was incredibly helpful, professional, and responsive throughout the whole process. She took the time to understand my issue and made sure everything was handled smoothly. Honestly, Rose is a tiger! 🐯🔥 Her dedication and attitude really made a difference. Great customer service and a great experience overall. Highly recommended! -
Ben and Rose, I just wanted to take a moment to express my gratitude for all your help with my Tarkov issues. That game can be pretty tricky with its numerous technical glitches, and I genuinely didn’t know where to begin. You both were incredibly patient throughout the whole process, especially when I struggled to articulate what was going wrong. You guided me through each step, investigated potential causes, and made the experience stress-free. I’m happy to report that the solutions you provided worked like a charm, and the game is running much more smoothly now. Ben, your swift identification of the problem coupled with your clear explanations really made a difference. Rose, your organized approach kept everything easy to understand, and I appreciate that you ensured all the issues were resolved before we wrapped up. Thanks again for your outstanding support; I genuinely appreciate it. You two are a fantastic team—10/10! -
By protontester008 · Posted
Thank you ben for everything and you Held without u i wouldnt able to play -
By IIIGSXRIII · Posted
What an amazingly fast response! This guy was awesome! When my aimbot wasn't working, he instantly knew that my Key wasn't binded! Very fast & knowledgable. 5 Stars! -
Had a issue with using my aimbot, the option to switch the aimbot control to activate the aimbot was changed to the settings wheel on Enable Aimbot option. I had to press on the settings wheel and press the left trigger on my controller to set the aimbot to my left trigger. Without the help from Harv i probably wouldnt have figured that out. Thanks Harv! -
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By apunehneh hater · Posted
Customer support Angel was very fast and efficient with service. Thanks! -
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fast responses, helped with precise navigation of pc. JP the Goat
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By JSiege2026 · Posted
Mel helped me through my problems. in the end could not fix it due to my pc but offered me multiple options. ( I got a refund ). Helpful & Patient. 10/10 -
Great team, Roy, one of their customer support people, helped me deal with a 3 hour fix and walked me through like 15 restarts, great person and was the best
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Roy helped me get my Valorant cheats working quickly and easily. -
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By Officialchez · Posted
Spoke to Support called Rose and she helped me with every Question i had very good support :) -
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