pee Posted November 15, 2024 Posted November 15, 2024 I couldnt get a refund for a product that I wont even be using. I wouldnt recommend using this product they make you alter your system wildly just to use their product which would probably be on par with their customer service. Wouldn't recommend.
SnowBall Posted November 15, 2024 Posted November 15, 2024 System changes are very basic and once done and understood take less then 11 minutes (for me personally) to adjust on new windows system. If customers struggle with technical knowledge to do this changes we offer as well personal setup in that case to make it easier for customers who are new to all this. When it comes to refund we offer it generously, all we ask if to fill issue report just for us to confirm issue is on software side with compatibility with your system, once we do so we are happy to proceed with refund. Average time customer is on chat is around 23 minutes, meaning that 100% in that time frame we will ether find the issue and fix it or issue refund / swap for you at no cost ❤️
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