I have been in contact with quite a few people from the Battlelog team over the past few days, as I was having issues getting my software to work properly. Between Roy, Harv, and Ethel, I'm thinking we've gotten it all sorted out. Roy even got me setup with the devs so that they could troubleshoot the issues I was having, as none of it was making any sense to anyone! The team here is very committed to helping the consumers, and I'm really glad to have that in a company. I will definitely be continuing to use Battlelog in the future! Thanks again Roy, Harv, and Ethel!