Akuroo

Angel was exceptionally kind and professional. I have rarely been helped by a support agent for over an hour, trying every possible solution, without them showing any frustration, negativity, or impatience. It was a very positive experience and I am extremely satisfied. My issue has even been escalated to the cheat developer/s, which I am very happy about. I hope the problem gets fixed; given that it is an uncommon issue, I am not sure how long it will take, but the support itself was excellent. That is why I am giving four stars. I would have given a fifth if the problem had been fully resolved, but given its complexity, I am not surprised it could not be settled in a single chat session. Angel, you're the best !!❤️ PS : Funny little anecdote: I originally posted this review on Trustpilot, but it was actually deleted by their team, probably because it was too positive lol ! I'm reposting it here because the world deserves to know how exceptional the support for this service is, and I'm more than happy to share my experience. Double PS : I want to give a huge shout-out to Roy from the Battlelog support team. He was incredibly helpful, answering some pretty tough and specific questions I had about the Delta cheat. 🙏✨ I am really happy with the support I received. He provided clear answers based on his expertise and deep knowledge of the software. Overall, I am just very satisfied with Roy's help !! ^^

Honestly, I'm quite shocked by the experience I had with customer support today. I had two interactions, one with Angel and more recently one with Ethel, and both were excellent. ❤️ My first support experience was trying to resolve an issue with the cheat where the Aimbot and Triggerbot detection weren't working. I submitted a new report tonight to explain that the problem was partially resolved, as it turned out the issue was simply that I was using a controller, which wasn't supported initially. I requested that controller support be added to the cheat, and Ethel directly noted it and sent it up as feedback. I'm really happy because Ethel even added over 20 hours to my subscription time (giving me a total of 24 new hours) so I can actually enjoy it. It’s been a great experience despite the initial technical issues ! Angel and Ethel, you are both amazing support agents, rest as you are ❤️🙏 (Mention to Rose that routed me to Angel when I needed, like, when I restarted PC and chat disappeared, Rose routed me to Angel ! 🤍)